Shipping
United Mobile RV is a Washington business. Install appointments stay in Washington. Card orders ship by UPS or FedEx Ground to the lower 48 states and DC.
Shipping rates
- Lithium batteries ship for a flat $149. They ship by ground as hazardous material, packed to carrier rules. Orders over 150 lb, and addresses in Alaska, Hawaii, US territories or APO/FPO, get a quote instead.
- Oversize items ship for a flat $149 per order. Oversize means items that are heavy or ship in a large box, such as roof fans and telescoping masts. The product page says when an item is oversize.
- All other orders pay ground shipping based on package weight and your state, starting at $14.95, whatever the order total. You see the exact amount at checkout before you pay.
- Some orders arrive in more than one box. You are not charged extra for that on flat-rate orders.
Where we ship
- Lower 48 states and DC by card at checkout.
- Alaska, Hawaii, US territories, and APO/FPO: request a quote and we confirm shipping before anything is charged.
- UPS and FedEx Ground cannot deliver to a USPS post office box. Use a delivery address a carrier truck can reach; mail-forwarding services that accept UPS and FedEx work fine.
- Orders over 150 lb ship by truck and are quoted first.
After you order
- Pay by card at checkout through Square. Shipping shows as its own line on your order and Square receipt.
- You get a confirmation number and an email with shipping updates, including tracking.
- Items that show Request a quote are confirmed with you, shipping included, before anything is charged.
- Arrived damaged? Call or text (616) 606-5277 or email [email protected] with photos and your confirmation number, and keep the packaging until we sort it out.